Which product is the best for VPN?

[phenomlab]

@gotwf said in Best VPN:

Weight feedback from folks you know are “real” the heaviest.

I wish we had a reactions plugin here (something for me to think about). If everyone took this advice, the world would be a better place. Salient comment @gotwf

[JAC]

@gotwf said in Best VPN:

Nord pricing is not that far off Surfshark on the yearly subscriptions. Only approx. $1/mo. more:

And they do offer a 30 day trial as well:

Somehow I’d missed that last bit when I last looked.

Many thanks @gotwf for the links.

Onto SurfShark now to try get them to cancel and refund… wish me luck

[JAC]

I take it this is the most popular thread (up to now ) @phenomlab. Plenty of healthy chat!

[JAC]

Awaiting confirmation of SurfShark cancellation, purchased NordVPN.

Can you confirm this is indeed logged to a different IP Mark?

[phenomlab]

@jac confirmed

[JAC]

@phenomlab said in Best VPN:

@jac confirmed

Thanks mate

[JAC]

I must admit it was a struggle as expected to get SurfShark to agree to cancel despite being in the 30 day guarantee cancellation bracket.

[phenomlab]

@jac I’ve had something similar to this with ExpressVPN when I used it and wanted to cancel. I think companies like this have a retention scheme where there’s a financial incentive for the operator you’re dealing with if they can keep you as a customer.

Sky do exactly the same.

[JAC]

@phenomlab said in Best VPN:

@jac I’ve had something similar to this with ExpressVPN when I used it and wanted to cancel. I think companies like this have a retention scheme where there’s a financial incentive for the operator you’re dealing with if they can keep you as a customer.

Sky do exactly the same.

Probably yes mate, it makes sense, although it’s frustrating for the customer you can understand why they do it of course.

[JAC]

@phenomlab said in Best VPN:

ExpressVPN

Just out of curiosity how was it?

[phenomlab]

@jac Generally ok. It was the only streaming I’ve ever done and it was so I could watch “Autopsy: The Last 24 Hours Of (insert celebrity here)” via Amazon Prime.

I distinctly recall issues trying to get Amazon Prime to work and had to use the Washington node because that was the only one out of all the access points they had in the US which actually worked.

[JAC]

@phenomlab said in Best VPN:

@jac Generally ok. It was the only streaming I’ve ever done and it was so I could watch “Autopsy: The Last 24 Hours Of (insert celebrity here)” via Amazon Prime.

I distinctly recall issues trying to get Amazon Prime to work and had to use the Washington node because that was the only one out of all the access points they had in the US which actually worked.

Which I guess was why you switched?

I’ve seen it online a few times being very recommend but I did read it wasn’t the best for streaming purposes.

[phenomlab]

@jac said in Best VPN:

Which I guess was why you switched?

Actually, no. At the time, I had no real use for it so was taking a month by month subscription, then cancelled it. I saw an ad for NordVPN and decided to try it, and not I’m using it, I wouldn’t be without it.

[gotwf]

@jac said in Best VPN:

I must admit it was a struggle as expected to get SurfShark to agree to cancel despite being in the 30 day guarantee cancellation bracket.

Would you mind elaborating on this bit? I have been busy w/other stuff today and not yet gotten a round to it.

[JAC]

@gotwf said in Best VPN:

@jac said in Best VPN:

I must admit it was a struggle as expected to get SurfShark to agree to cancel despite being in the 30 day guarantee cancellation bracket.

Would you mind elaborating on this bit? I have been busy w/other stuff today and not yet gotten a round to it.

Sure, basically they did everything to get me to stay despite me saying I’d like to cancel under the 30 day guarantee policy about 30 times .

[JAC]

Will be testing the streaming later

[phenomlab]

@jac Let us know how it goes !

[JAC]

@phenomlab said in Best VPN:

@jac Let us know how it goes !

Thanks mate, sure will do .

[gotwf]

I have requested refund via email to support. Ticket was autobot acknowledged, urged me to check out FAQ. Hours later still awaiting follow up. Just an fyi, fwiw, since I am the culprit to have pointed folks thusly…

[JAC]

@jac said in Best VPN:

Awaiting confirmation of SurfShark cancellation, purchased NordVPN.

Refund in progress…