Virgin Media Broadband

[phenomlab]

@jac are you using speedtest.net ?

[JAC]

@phenomlab said in Virgin Media Broadband:

@jac are you using speedtest.net ?

Yes mate

[phenomlab]

@jac Pretty odd - if anything, I’d expect to see a decrease in speed when connected to the VPN

[JAC]

@phenomlab said in Virgin Media Broadband:

@jac Pretty odd - if anything, I’d expect to see a decrease in speed when connected to the VPN

Me too mate, I don’t understand it. Will screenshot later.

[phenomlab]

@jac Thanks. Very interested in the results.

[JAC]

@phenomlab said in Virgin Media Broadband:

@jac Thanks. Very interested in the results.

Without VPN

With VPN

Absolutely infuriating again, look at them slow speeds .

[JAC]

@jac said in Virgin Media Broadband:

@phenomlab said in Virgin Media Broadband:

@jac Thanks. Very interested in the results.

Without VPN

With VPN

Absolutely infuriating again, look at them slow speeds .

Although they are coming out on Saturday,onto Virgin I go again.

[JAC]

Just ran another test. The VPN only being 2.1 Mbps slower.

[phenomlab]

@jac Yes, I’d expect a slight drop in speed because of the additional proxy (upstream) but not that much. I’m surprised that this is virgin.

[phenomlab]

@jac actually, do you have a network cable ? You should probably try the same exercise in terms of speed test with your laptop contacted 5 directly into the back of the router itself. This would eliminate any potential wi-fi related issues.

[JAC]

@phenomlab said in Virgin Media Broadband:

@jac Yes, I’d expect a slight drop in speed because of the additional proxy (upstream) but not that much. I’m surprised that this is virgin.

I kid you not… Just ran these…

[JAC]

@phenomlab said in Virgin Media Broadband:

@jac actually, do you have a network cable ? You should probably try the same exercise in terms of speed test with your laptop contacted 5 directly into the back of the router itself. This would eliminate any potential wi-fi related issues.

I don’t I’m afraid matey. Virgin have no issues on their end everything is running fine they says and to wait until the engineer to come out.

[phenomlab]

@jac yes, they’ve tested it to the Virgin hub. If the engineer determines that the hub itself is fine, you’re on your own.

This is why I mentioned testing with a network cable so you can eliminate WiFi related issues. Another test would be to stand close to the hub and test again. WiFi doesn’t perform too well through solid walls for example and it’s easily distorted by overhead lighting.

[JAC]

@phenomlab said in Virgin Media Broadband:

@jac yes, they’ve tested it to the Virgin hub. If the engineer determines that the hub itself is fine, you’re on your own.

This is why I mentioned testing with a network cable so you can eliminate WiFi related issues. Another test would be to stand close to the hub and test again. WiFi doesn’t perform too well through solid walls for example and it’s easily distorted by overhead lighting.

Ok so I’ve done a few more tests.

Well basically I’ve stood next to the closest booster and that shows a great speed as shown below.

And then as soon as I get upstairs in a certain room it goes back down to 25mbps!

[phenomlab]

@jac Yep. That’s an issue inside your house then mate I fully expected this to be the case. You may have to replace that booster. Do you know if it operates on 2.4Ghz or 5 ?

[phenomlab]

Here’s my speed test from home - Cat 6 cabling

[JAC]

@phenomlab said in Virgin Media Broadband:

@jac Yep. That’s an issue inside your house then mate I fully expected this to be the case. You may have to replace that booster. Do you know if it operates on 2.4Ghz or 5 ?

180mbps was with the VPN.

It’s this one displayed here - https://www.virginmedia.com/help/virgin-media-booster-troubleshooting

I’m not sure on the frequency mate, I can look tomorrow if that helps?

The real issue is I don’t want a booster in the bedroom that’s why it’s in a different room what I would have thought would be close enough.

[JAC]

@phenomlab said in Virgin Media Broadband:

Here’s my speed test from home - Cat 6 cabling

Wow!!

How on earth did you get them speeds

[phenomlab]

@jac Because I have the 380mbps package 🤭

[JAC]

@phenomlab said in Virgin Media Broadband:

@jac Because I have the 380mbps package 🤭

What I mean is have you just got the regular Virgin Hub? I have 256 mbps mate and it doesn’t work as you’ve seen .