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Nodebb and emails

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  • I have a Zoho mail account but it will not work on NodeBB for sending out any kind of emails.
    Under AdminPanel/email
    I selected Zoho in the list
    Typed in username@mysite.co.uk
    Typed in the Zoho email password
    and saved.

    any email tests get an error
    Invalid login: 535 Authentication Failed

    This has been a problem for years, the zoho account sends emails fine, but it doesnt seem that my nodebb instance can use it?

    wrote on last edited by
    #2

    @Panda are you using the standard smtp connector in NodeBB or specific plugin?

  • @Panda are you using the standard smtp connector in NodeBB or specific plugin?

    wrote on last edited by
    #3

    @phenomlab
    STMP and have tried every email service,
    yahoo, hotmail, icloud, fastmail etc
    I get 535 error
    or if its a service thats possible to set up an app password I get

    Error
    Can't send mail - all recipients were rejected: 504 5.5.2 : Sender address rejected: need fully-qualified address
    
  • @phenomlab
    STMP and have tried every email service,
    yahoo, hotmail, icloud, fastmail etc
    I get 535 error
    or if its a service thats possible to set up an app password I get

    Error
    Can't send mail - all recipients were rejected: 504 5.5.2 : Sender address rejected: need fully-qualified address
    
    wrote on last edited by
    #4

    @Panda the clue is here

    Sender address rejected: need fully-qualified address
    

    What do you have as your forum email address?

  • @Panda the clue is here

    Sender address rejected: need fully-qualified address
    

    What do you have as your forum email address?

    wrote on last edited by
    #5

    @phenomlab
    At the top of the manage/email page I put the “sender From” as exactly same as the email server.

    Is there another place I need to put that?

  • @phenomlab
    At the top of the manage/email page I put the “sender From” as exactly same as the email server.

    Is there another place I need to put that?

    wrote on last edited by
    #6

    @Panda you need to place an email address there. Anything else will result in the error you’ve received

  • wrote on last edited by
    #7

    nodebbemail.png

  • wrote on last edited by
    #8

    nodebbemailaddress.png

  • wrote on last edited by
    #9

    @Panda have you tried to send a great email?

  • @Panda have you tried to send a great email?

    wrote on last edited by
    #10

    @phenomlab yes tried all the templates

  • @phenomlab yes tried all the templates

    wrote on last edited by
    #11

    @Panda is the error message still the same even after ensuring the email address is correct? After saving, have you restarted nodebb and tried again?

  • @Panda is the error message still the same even after ensuring the email address is correct? After saving, have you restarted nodebb and tried again?

    wrote on last edited by
    #12

    @phenomlab yes, Ive tried 4 years to get this working. Which mail server do you use?

  • @phenomlab yes, Ive tried 4 years to get this working. Which mail server do you use?

    wrote on last edited by
    #13

    @Panda I use my own internal post fix server. What is the latest error message you receive?

  • @Panda I use my own internal post fix server. What is the latest error message you receive?

    wrote on last edited by Panda
    #14

    @phenomlab
    504 5.5.2 again
    with fastmail its always the same error.
    And fastmail shows the app has never accessed account

    With all the other emails it gives 535

  • wrote on last edited by
    #15

    how difficult to set up your own ‘post fix server’ like you have?
    Any costs to that?

  • how difficult to set up your own ‘post fix server’ like you have?
    Any costs to that?

    wrote on last edited by phenomlab
    #16

    @Panda if you are using your own vps and have root access, you can install your own post fix server free. Not difficult, but not easy either if you do not understand the technology.

  • @Panda if you are using your own vps and have root access, you can install your own post fix server free. Not difficult, but not easy either if you do not understand the technology.

    wrote on last edited by
    #17

    @phenomlab Ive put a plea of Nodebb site for a response to my many threads on this.
    Im not overstating it when I say people have left nodebb because of the same headache

  • wrote on last edited by
    #18

    what version of nodebb is this site on now? Theres a bug that when I post it remains blank. If I reload page what I type shows!

  • what version of nodebb is this site on now? Theres a bug that when I post it remains blank. If I reload page what I type shows!

    wrote on last edited by
    #19

    @Panda that’s a css issue I need to fix. Nothing major.

  • @phenomlab Ive put a plea of Nodebb site for a response to my many threads on this.
    Im not overstating it when I say people have left nodebb because of the same headache

    wrote on last edited by
    #20

    @Panda said in Nodebb and emails:

    Im not overstating it when I say people have left nodebb because of the same headache

    It’s going to be something simple. PM me the details of your site, and also the details for your fastmail account and I’ll get it to work.

    I’ll need your fastmail login and admin access to your forum.

  • wrote on last edited by phenomlab
    #21

    OK, after taking a look at this, I’ve done the following

    1. Set your nodebb instance to use custom smtp and send via smtp.fastmail.com
    2. Save and test

    I now get the error

    Invalid login: 535 5.7.0 Sorry, you need to create an app password to use this service. Please see fastmail.com/help for more details.
    

    This means you need to configure an app inside fastmail to send emails.

    After you’ve done this, it should work


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