Nodebb and emails

[Panda]

@phenomlab yes tried all the templates

[phenomlab]

@Panda is the error message still the same even after ensuring the email address is correct? After saving, have you restarted nodebb and tried again?

[Panda]

@phenomlab yes, Ive tried 4 years to get this working. Which mail server do you use?

[phenomlab]

@Panda I use my own internal post fix server. What is the latest error message you receive?

[Panda]

@phenomlab
504 5.5.2 again
with fastmail its always the same error.
And fastmail shows the app has never accessed account

With all the other emails it gives 535

[Panda]

how difficult to set up your own ‘post fix server’ like you have?
Any costs to that?

[phenomlab]

@Panda if you are using your own vps and have root access, you can install your own post fix server free. Not difficult, but not easy either if you do not understand the technology.

[Panda]

@phenomlab Ive put a plea of Nodebb site for a response to my many threads on this.
Im not overstating it when I say people have left nodebb because of the same headache

[Panda]

what version of nodebb is this site on now? Theres a bug that when I post it remains blank. If I reload page what I type shows!

[phenomlab]

@Panda that’s a css issue I need to fix. Nothing major.

[phenomlab]

@Panda said in Nodebb and emails:

Im not overstating it when I say people have left nodebb because of the same headache

It’s going to be something simple. PM me the details of your site, and also the details for your fastmail account and I’ll get it to work.

I’ll need your fastmail login and admin access to your forum.

[phenomlab]

OK, after taking a look at this, I’ve done the following

1. Set your nodebb insurance to use custom smtp and send via smtp.fastmail.com
2. Save and test

I now get the error

Invalid login: 535 5.7.0 Sorry, you need to create an app password to use this service. Please see fastmail.com/help for more details.

This means you need to configure an app inside fastmail to send emails.

After you’ve done this, it should work

[Panda]

@phenomlab ok thanks will try with app password
I wonder why it needed custom setup

[phenomlab]

@Panda likely because the predefined settings are out of date. Realistically, nodebb devs can’t possibly maintain correct settings for mail services they do not control.

[Panda]

Finally it works, thanks.
I had to regenerate the app password on fastmail, and the test email send is working.

Out of interest, in your custom set up of fastmail, how did you know to pick SMPT port 465?