Virgin Media Broadband

[phenomlab]

@jac Yes. You should have two powerline adapters. One is plugged in next to the Virgin Hub and a network cable (should have been shipped with it) connected to one of the 4 ports on the back of the hub, and the other end into the powerline adapter.

Once upstairs, same procedure, except the network cable from the upstairs adapter goes into the WAN (or Cable Modem) port of the NetGear router

[JAC]

@phenomlab what’s this blue cable then mate?

[JAC]

So far I’ve got the white router and the blue cable. That’s all that’s in the box other than the power cable.

[JAC]

@jac I think I’m getting mixed up because the video says about the yellow cable ( that’s in the virgin hub).

[JAC]

@jac

[JAC]

@jac the yellow ethernet cable goes from the virgin hub to the TV box by the looks of it. But I know I need to uplug something and plug in in to the new router.

[phenomlab]

@jac don’t pay too much attention to the video I sent in terms of what color goes where as this won’t match. You should have one cable from the power line adapters on each side going into both the virgin hub and the Netgear router. You then use the sockets in the house to create the connection between the two.

It’s much simpler then you think, really

[JAC]

@phenomlab I’m just unsure where that blue cable goes . It must go into the virgin box but I don’t want to mess it up as the wife works from home .

[JAC]

@phenomlab will get the power adapters shortly.

[JAC]

I do apologise to anyone reading this thread, if you want a laugh this certainly is the thread to read .

[phenomlab]

@jac you won’t

[JAC]

@phenomlab ok… I’ve got the power line adapters now

[JAC]

[JAC]

Right so there’s the adaptor. So that needs to go into the virgin box? Or the Netgear box?

[JAC]

@jac so far I have… .

[JAC]

@jac should I just unplug the booster that’s currently in and use that port?

[phenomlab]

@jac yes. The only adapters that should be there when you’ve finished are the new power line ones.

[JAC]

@phenomlab Great. Thanks.

[JAC]

@jac

So I’ve plugged the blue cable into the virgin hub now. (Is that correct?)

I’ll now sort the power line adapter and remove the old virgin one.

[JAC]

@jac

Can’t go any further…

I’ll have to send it back the mains plug has a crack in it. .