Virgin Media Broadband
Solved
General
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@jac This should help. Just be aware that any references to plugging stuff into the WAN or Cable Modem port is going to mean the Network cable from the powerline adapter upstairs.
@phenomlab Thanks very much. So as well and the Rangemax I also need one of the boosters (adapters) downstairs where the virgin box is? And then the other one goes upstairs is that right? I do genuinely apologise, I thought I was better than this
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@phenomlab Thanks very much. So as well and the Rangemax I also need one of the boosters (adapters) downstairs where the virgin box is? And then the other one goes upstairs is that right? I do genuinely apologise, I thought I was better than this
.@jac Yes. You should have two powerline adapters. One is plugged in next to the Virgin Hub and a network cable (should have been shipped with it) connected to one of the 4 ports on the back of the hub, and the other end into the powerline adapter.
Once upstairs, same procedure, except the network cable from the upstairs adapter goes into the WAN (or Cable Modem) port of the NetGear router
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@jac Yes. You should have two powerline adapters. One is plugged in next to the Virgin Hub and a network cable (should have been shipped with it) connected to one of the 4 ports on the back of the hub, and the other end into the powerline adapter.
Once upstairs, same procedure, except the network cable from the upstairs adapter goes into the WAN (or Cable Modem) port of the NetGear router
@phenomlab what’s this blue cable then mate?
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So far I’ve got the white router and the blue cable. That’s all that’s in the box other than the power cable.
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So far I’ve got the white router and the blue cable. That’s all that’s in the box other than the power cable.
@jac I think I’m getting mixed up because the video says about the yellow cable ( that’s in the virgin hub).
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@jac I think I’m getting mixed up because the video says about the yellow cable ( that’s in the virgin hub).
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@jac the yellow ethernet cable goes from the virgin hub to the TV box by the looks of it. But I know I need to uplug something and plug in in to the new router.
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@jac don’t pay too much attention to the video I sent in terms of what color goes where as this won’t match. You should have one cable from the power line adapters on each side going into both the virgin hub and the Netgear router. You then use the sockets in the house to create the connection between the two.
It’s much simpler then you think, really
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@jac don’t pay too much attention to the video I sent in terms of what color goes where as this won’t match. You should have one cable from the power line adapters on each side going into both the virgin hub and the Netgear router. You then use the sockets in the house to create the connection between the two.
It’s much simpler then you think, really
@phenomlab I’m just unsure where that blue cable goes
. It must go into the virgin box but I don’t want to mess it up as the wife works from home 
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@jac don’t pay too much attention to the video I sent in terms of what color goes where as this won’t match. You should have one cable from the power line adapters on each side going into both the virgin hub and the Netgear router. You then use the sockets in the house to create the connection between the two.
It’s much simpler then you think, really
@phenomlab will get the power adapters shortly.
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@phenomlab will get the power adapters shortly.
I do apologise to anyone reading this thread, if you want a laugh this certainly is the thread to read
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@phenomlab I’m just unsure where that blue cable goes
. It must go into the virgin box but I don’t want to mess it up as the wife works from home .@jac you won’t
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@phenomlab ok… I’ve got the power line adapters now
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@phenomlab ok… I’ve got the power line adapters now
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Right so there’s the adaptor. So that needs to go into the virgin box? Or the Netgear box?
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Right so there’s the adaptor. So that needs to go into the virgin box? Or the Netgear box?
@jac so far I have…
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@jac should I just unplug the booster that’s currently in and use that port?
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@jac yes. The only adapters that should be there when you’ve finished are the new power line ones.
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@jac yes. The only adapters that should be there when you’ve finished are the new power line ones.
@phenomlab Great. Thanks.
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@phenomlab Great. Thanks.
So I’ve plugged the blue cable into the virgin hub now. (Is that correct?)
I’ll now sort the power line adapter and remove the old virgin one.
