Nodebb and emails

[Panda]

I have a Zoho mail account but it will not work on NodeBB for sending out any kind of emails.
Under AdminPanel/email
I selected Zoho in the list
Typed in username@mysite.co.uk
Typed in the Zoho email password
and saved.

any email tests get an error
Invalid login: 535 Authentication Failed

This has been a problem for years, the zoho account sends emails fine, but it doesnt seem that my nodebb instance can use it?

[phenomlab]

@Panda are you using the standard smtp connector in NodeBB or specific plugin?

[Panda]

@phenomlab
STMP and have tried every email service,
yahoo, hotmail, icloud, fastmail etc
I get 535 error
or if its a service thats possible to set up an app password I get

Error
Can't send mail - all recipients were rejected: 504 5.5.2 : Sender address rejected: need fully-qualified address

[phenomlab]

@Panda the clue is here

Sender address rejected: need fully-qualified address

What do you have as your forum email address?

[Panda]

@phenomlab
At the top of the manage/email page I put the “sender From” as exactly same as the email server.

Is there another place I need to put that?

[phenomlab]

@Panda you need to place an email address there. Anything else will result in the error you’ve received

[Panda]

[Panda]

[phenomlab]

@Panda have you tried to send a great email?

[Panda]

@phenomlab yes tried all the templates

[phenomlab]

@Panda is the error message still the same even after ensuring the email address is correct? After saving, have you restarted nodebb and tried again?

[Panda]

@phenomlab yes, Ive tried 4 years to get this working. Which mail server do you use?

[phenomlab]

@Panda I use my own internal post fix server. What is the latest error message you receive?

[Panda]

@phenomlab
504 5.5.2 again
with fastmail its always the same error.
And fastmail shows the app has never accessed account

With all the other emails it gives 535

[Panda]

how difficult to set up your own ‘post fix server’ like you have?
Any costs to that?

[phenomlab]

@Panda if you are using your own vps and have root access, you can install your own post fix server free. Not difficult, but not easy either if you do not understand the technology.

[Panda]

@phenomlab Ive put a plea of Nodebb site for a response to my many threads on this.
Im not overstating it when I say people have left nodebb because of the same headache

[Panda]

what version of nodebb is this site on now? Theres a bug that when I post it remains blank. If I reload page what I type shows!

[phenomlab]

@Panda that’s a css issue I need to fix. Nothing major.

[phenomlab]

@Panda said in Nodebb and emails:

Im not overstating it when I say people have left nodebb because of the same headache

It’s going to be something simple. PM me the details of your site, and also the details for your fastmail account and I’ll get it to work.

I’ll need your fastmail login and admin access to your forum.