setting up Matomo

[JAC]

@jac I have a feeling the real-time map isn’t working correctly?

“NO Data”.

[phenomlab]

@jac You need to wait for 24 hours

[JAC]

@phenomlab said in setting up Matomo:

@jac You need to wait for 24 hours

Thanks mate was wondering if it should work real-time when someone visits. I do remember this being the case last time I used it.

[JAC]

@jac

VPN connected to Holland… Stats site shows UK. Oh dear… .

[JAC]

@jac said in setting up Matomo:

@jac

VPN connected to Holland… Stats site shows UK. Oh dear… .

This now makes me think, is the VPN really reliable or is the Matomo stats really good at showing the IP of where you really are

[phenomlab]

@jac Matomo should only record what is being presented by the browser. Is the VPN actually enabled in the browser session ?

Typically, this is via an add on or extension, or have you enabled it at system level via an application ?

[JAC]

@phenomlab said in setting up Matomo:

@jac Matomo should only record what is being presented by the browser. Is the VPN actually enabled in the browser session ?

Typically, this is via an add on or extension, or have you enabled it at system level via an application ?

This was connected to express VPN via mobile phone app. I also tried the same with Nord & repeated both on the Nvidia Shield yielding the same result (showing UK) despite being connected to Germany, France etc.

[JAC]

@jac Another example…

I’ve just connected to Finland and it shows I’m viewing the site from USA? I know this is an issue you can’t fix, I’m just bringing to your attention that possibly it’s not as reliable as we thought?

I wonder if GA is any better? or am I getting too ahead of myself?

[phenomlab]

@jac said in setting up Matomo:

I wonder if GA is any better? or am I getting too ahead of myself?

You’re getting ahead of yourself. Don’t forget that Matomo is fully GDPR compliant, and will take into account the privacy side of things, and (possibly) anonymises information before it is presented to you. Another reason could be the IP GEO settings, which I’ll have a look at now.

[phenomlab]

@jac yep - as I suspected

You’re using the default, so we need to change this. I’ll do this now

[JAC]

@phenomlab said in setting up Matomo:

@jac yep - as I suspected

You’re using the default, so we need to change this. I’ll do this now

Understood

Thanks pal, many thanks for that

[JAC]

@phenomlab said in setting up Matomo:

@jac yep - as I suspected

You’re using the default, so we need to change this. I’ll do this now

The aim is for this to portray accurate data? so going off the VPN location rather than just IP?

[phenomlab]

@jac Essentially, yes - if a VPN is active, this will be the chosen address as it’s what you are connecting with. Also, browsers these days have the ability to opt out of tracking, so if it does work, then the results might not be what you expected either.

Neither Matomo or GA is going to be the holy grail I’m afraid because of privacy constraints.

Geo IP2 is now active

[JAC]

@phenomlab said in setting up Matomo:

@jac Essentially, yes - if a VPN is active, this will be the chosen address as it’s what you are connecting with. Also, browsers these days have the ability to opt out of tracking, so if it does work, then the results might not be what you expected either.

Neither Matomo or GA is going to be the holy grail I’m afraid because of privacy constraints.

Geo IP2 is now active

Many thanks mate, makes perfect sense!

Thanks for the explanation

[phenomlab]

@jac No problems. The Real-Time map is also working now

[JAC]

@phenomlab said in setting up Matomo:

@jac No problems. The Real-Time map is also working now

Many thanks for that mate, I do keep logging in to check it.

I need some more members