Virgin router replacement

[JAC]

Ok so testing with same set up, just powerline adapter plugged into the wall and NOT extension. - With VPN on

With VPN off

[JAC]

All in all seeing speeds pretty similar to what I get off WiFi. Is it best to just stick with the WiFi and put up with that?

[phenomlab]

@JAC I think so, yes. It’s pretty clear that the speed drops significantly with the powerline adapters even if the VPN is off, but with it connected directly to the hub downstairs, you get in excess of 800Mbps. Would be worth testing directly into the hub from the lounge one more time I think to ensure the speed experience is consistent.

[JAC]

@phenomlab thanks for the continued advice Mark.

So testing again over WiFi…

With VPN off

With VPN on

- seems a high result. 🧐

[phenomlab]

@JAC But nothing like this

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Is that in the same room as the hub ?

[JAC]

@phenomlab Absolutely pal, I wonder if moving the hub would improve the speed? It seems to me like it probably would? but I’m no expert, that’s why I’m here asking you the questions .

I’d love them speeds mate really would!

The same room as the hub yes mate

[JAC]

@phenomlab as of now I’m getting around 80mbps with the VPN on.

[phenomlab]

@JAC Can you test wired in the same room ? This is completely different to what we got yesterday

[JAC]

@phenomlab said in Virgin router replacement:

Can you test wired in the same room ? This is completely different to what we got yesterday

Wired connection over 800mbps yesterday if I remember right?

[phenomlab]

@JAC said in Virgin router replacement:

Wired connection over 800mbps yesterday if I remember right?

Yes - I want to make sure it’s the same and not a fluke.

[JAC]

@phenomlab ah yes, I can take it all back down later or tomorrow if that’s ok mate?

I’ve plugged the spare ethernet cable I now have from the V6 box to the router, not that this makes any difference.

[JAC]

An indication that the WiFi range isn’t quite there, even with the given WiFi pods from Virgin.

[JAC]

@JAC said in Virgin router replacement:

An indication that the WiFi range isn’t quite there, even with the given WiFi pods from Virgin.

Speaking of this, I had the WiFi band on 5GHz, when changed to auto it almost halved the speed.

I’m guessing it was 2.4GHz that it was choosing (if right), once changed back to 5GHz the speed goes up.

[phenomlab]

@JAC fine with me. No rush at all. At this point, it might just be a case of putting up with it. You now know that your Virgin Hub isn’t at fault, so you’re left with powerline adapters if you want wired, but it seems the Wifi is more than enough - even when connected to the VPN.

Can you try and disable IPv6 in the network settings, restart the shield, and test again?

[JAC]

@phenomlab said in Virgin router replacement:

Can you try and disable IPv6 in the network settings, restart the shield, and test again?

Thanks for the continued advice Mark.

The IPv6 option was already off mate .

[phenomlab]

@JAC Thanks. On investigating this further, it seems that the slow network connections is something that the nVidia Shield is notorious for. Some users even report speeds of 10Mbps

[JAC]

@phenomlab No problem.

Thank you, it appears so, but glad to know with direct access there’s some great speeds to be had. Would moving the router to the centre of the house improve range?

I think virgin charge £20 for it.

[phenomlab]

@JAC Potentially, yes, but don’t forget that positioning the hub depends on how much coax cable you have from the wall point. If the lead is short, then you’ll need Virgin to come in and move it for you, which they will charge for.

[JAC]

@phenomlab Thank you.

If moved from downstairs to let’s say the hallway, you no longer have to have the hub & TV box (V6) next to eachother like years back? or am I mistaken .

If connected in through the hallway that could certainly work.

[phenomlab]

@JAC Not quite. The Hub itself will have a thick white cable connected to it. This is RG59 Coaxial and will go from the back of the hub to the connection point on an outside wall. To move the hub means a longer length of cable, and it’ll also have to trawl around your lounge to get to the hallway unless you have the entry point moved outside, which is even more expensive.